If you're unable to see your files after your initial installation, review the following. This article does not cover operating system policy settings. Here's an easy to read article that for Windows users can show how files are hidden so you can work backwards. Your IT person is best suited to reviewing your companies security settings. If you've previously been able to see hosted files, it can be a result of an operating system or antivirus update. Hiding files is a common company practice to ensure file security. It's important to determine if your computer policy settings are hiding the files.
There can be several reasons that you can't see hosted databases from your client. Why am I unable to see a hosted database?
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